Business call recording
Call recording is an optional extra for Amber phone lines. Add it to selected 3CX users for £2 per recorded user each month + VAT.
Call recording setup
Before recording starts, decide which users need it, why calls are being recorded, who can listen and how long recordings should be kept. Your business remains responsible for its own policies and legal obligations.
Choose the roles that need recording instead of adding the cost to every line.
Recording sits alongside the user extensions and call handling in 3CX.
Discuss which calls and users need to be covered during setup.
Keep playback permissions with the people who genuinely need them.
Agree how staff and callers are informed and how requests will be handled.
Choose an approach that fits why the calls are being recorded.
The practical bit
The standard phone line is £12.50 per month + VAT with 500 UK minutes. Recording adds £2 per month + VAT for each user it is enabled on.
We will configure recording for the agreed users. Your business will need to decide how it is used, controlled and communicated.
Check the monthly priceIncluded line bundle
£12.50
per line, per month + VAT
No sales maze
Tell us how many people need recording and what you use it for. We will show the line and recording costs separately.
Call 020 8099 9250
Email sales@amber-telecom.com