Call queues
Ring several people in order or at once, then send unanswered calls somewhere useful.
For small and growing teams
A phone system that follows how your team actually works.
Keep your numbers, decide where each call should go, and let staff answer on an app or a desk phone. We configure the 3CX system around your business, not the other way round.
A useful first call covers
- Who needs an extension
Including office, home and mobile staff.
- How callers should be routed
Departments, queues, opening hours and overflow.
- Which numbers need moving
We check porting before agreeing the switch.
- Apps, desk phones or both
Choose by role instead of buying the same kit for everyone.